If you’re holding a conference, seminar or company meeting and you’re in a service-related industry (aren’t we all?), then Michael Said is the most dynamic and knowledgeable professional speaker and service industry strategist you’ll find. His speeches not only  inspire, but also provoke action that leads to better business. He pulls from his extensive experience as a restaurant consultant, marketing and branding strategist, and international trends expert to offer real-life stories of brands he’s helped launch and reinvigorate. And because he’s lived his whole life in the service industry, he’s able to address the concerns and spur the motivations of everyone from line-level staff to senior executives. He’s particularly skilled at establishing broad support for company missions and persuading upper management to embrace a new strategy.

Michael will also research your company or organization and customize his speech to address your particular needs and situation. His mission is to improve your business by giving your attendees the tools to work smarter. Whether serving as your opening speaker or closing keynote, or facilitating an intimate executive retreat, Michael ensures the entire audience leaves invigorated. In the words of Stef Du Plessis – Founder National Speakers Association South Africa “Michael is very talented. He uses as-good-as-I-have-ever-seen visual imagery to great effect. And one of the best “personalisers” I have seen (no stock material… personalises everything to client specification).”

An overview of some of Michael’s most sought after talks

• Message In A Bottle – Lessons from the Frankie’s/Woolworths Soda Saga

An indepth look at how social media is shaping PR and marketing  and how to nesure your compnay doesn’t make the next big mistake. From twitter feeds to websites from Facebook to petitions this small story got real big real quick.

• Tweet Me Nicely – An Introduction To Social Media

A step by step guide to the intriguing world of Social Media and the increasingly important role it is playing in shaping the way we do business. Step by step guide to getting you and your company on to the top social networks and how to achieve measurable results from your investment.

Take a quick look at the slides from the Rotary Conference in Mossel Bay

• Bottomless Customers – Marketing Mugg & Bean

An unauthorised biography of the launch and marketing of Mugg & Bean and how we were able to turn bottomless coffee into and endless stream of bottomless customers (and how you can do the same for your business).

• The Perfect Storm – The Restaurant Industry In Crisis

Based on his ‘soon to be published’ blog on Who Is Killing The South African Restaurant Industry, Michael takes you into the world of long leases and short profits and what can be done to solve the looming crisis.

• Marketing With Brains And No Budget

Also titled “How to sell more stuff, to more people, for more money, more often, more profitably’ this is a great introduction to marketing and how small businesses can put simple strategies in place without blowing the entire budget.

• Keep The Change – Training For Waitstaff

Two and half hour training session for waiters and managers looking to create spectacular touch points and moments of truth for their customers. Teaching your staff to earn more money through a better understanding of their function and your goal. Happy waiters… happy customers… happy owner!

• Action Now – Get Out Of The Dip And On The Road Again

A practical seven step plan for small businesses who find themselves in a “Dip” at the moment and need a clear ‘what to do’ plan to kick-start their venture. Practical tips and advice and an easy to follow workbook to ensure that all attendees leave the talk with clear objectives and an action plan.

• Magical Marketing – Entertainment & Education In One Great Package

Working with entertainer and illusionist, Ilan Smith, Michael delivers an introduction to the changing landscape of marketing and gives some great insight into Social Media Marketing. Together they will entertain, educate and amaze your audience. Perfect for an annual conference .

• Business In Black & White – After Over 15 Years We Are Still Battling To Do New Business In Our New Country

With amazing MAUTOvational speaker Hector Motau, Mike takes off the gloves, holds no punches and gets down to what it really takes to do business in the digital age.

Ok, that’s it, you can stop reading and start calling now.